While this experience is fairly rare, we’re here to help! Please take a picture of your product, email us at [email protected] or and we will find a solution for you. We're available to help 9am-6pm PST Monday - Friday.
We process orders as quickly as possible, but we’ll do our best to catch it before it's too late!. If you need to change or cancel your order, please email us at [email protected] and be sure to include your order number in your request. Pleas
While we're confident that you'll love your Earthling Co. products, we understand that things don't always work out! In an effort to support our customers as well as our beautiful Mother Earth, we have a 30-day satisfaction guarantee. Please email us
We issue all refunds back to your original method of payment. Once your refund has been processed, you will receive a refund confirmation email. Please allow up to 10 business days for the refund to appear in your account. If you have any questions,